Frequently Asked Questions about goPure

 What is goPure?

Skin care products haven't seen innovation in years. Until now you've really had no good choices. You could spend hundreds of dollars on expensive brands that work, but are filled with toxic ingredients. Your other option was to buy purely organic products that don't actually improve your skin and are similar to putting fruit paste on your face. All you really wanted were products that: 

      1. Actually work (contain Active Ingredients), 
      2. Don't contain toxic ingredients (clean beauty), and 
      3. Are fairly priced. 

This is exactly what we created when we spent hundreds of thousands of dollars formulating goPure

What will goPure do for my skin?

This varies from product to product. Some of our products help dramatically reduce the look of wrinkles and fine lines, others brighten and even skin tone or visibly reduce dark spots. We also have products that deeply moisturize as well as cleanse and tone.  All of our products, however, are designed to provide much needed hydration and nutrients to your skin. You are left with a visibly noticeable “GLOW” (many of our customer report their significant other and other people in their daily life noticing the “glow”)

How long until I will see results?

It depends on what your starting point is and how consistently you use the products. Most of our customers see at least some noticeable improvement in the look of their skin in 2-4 weeks. For more serious results, our Actives line does deliver them faster - about 30 days of consistent, daily use for really noticeable improvements.

For the originals line it takes about 60 days of consistent use to see big improvements (that’s why we have a 60 day money back guarantee).

Why should I try goPure?

Because, why not? We have over 25,000 five star reviews from real customers! You can see genuine people posting incredible results in our facebook VIP group here and you’ve probably heard all the chatter online about goPure. The key is that there is absolutely NO risk in trying it because of our 60 Day Money Back Guarantee!

If you want to have dramatically better looking skin while avoiding needles or toxic ingredients then you need to give goPure a try today

What is your return policy?

Our return policy is simple: If you are not completely in love with the brand, just contact us up to 60 days after you receive your order and we’ll refund you 100% (and even pay for return shipping). We take pride in honoring this policy and you are welcome to verify it with other customers in our VIP group. Join here

If your products are so good, then why are they so inexpensive?

This is part of what makes goPure so innovative. We don’t sell our products in retail stores, although we get many requests all the time to do so. Because of this, we are able to cut out the additional price the retailers add to the cost of the products to pay for their store rent, high overhead costs and profits. We pass those savings on to you.

In addition we don’t hire celebrities and we don’t use unnecessarily fancy packaging and focus on keeping our prices as low as possible. The reality is that there are many brands out there that sell products with similar Active ingredients that charge more than double than what we charge. Where we don’t cut costs is product development, ingredient quality, and safety testing - the stuff that matters to you! 

Does goPure test on animals?

No! goPure is proudly 100% Cruelty Free which means that we never test our products on animals. We are PETA Certified Cruelty Free and you can verify our status here 

What if these products don’t work for me?

While this is rare, in the case that you are not completely in love with the products after trying them, just contact us up to 60 days after you receive your order and we’ll refund you 100% (and even pay for return shipping).  

How quickly will I receive my order?

Most US orders are received within 1-5 days after the order is placed. For orders shipped outside the U.S., it can take up to 2 weeks. We ship most orders within 24 business hours and we have 2 warehouses- one in Utah and one in Indiana to get you your products quickly. You will get a tracking number emailed to you as soon as your order ships so you can see when it’s arriving. If you order on Friday your order will ship out Monday.

Where are goPure products manufactured?

goPure products are proudly manufactured in the United States using globally sourced ingredients. One example of this is Lavender - which only grows naturally in some parts of the world like Bulgaria and France.

How should I use these products?

We provide full instructions for all our products on this blog post here. You will also get a print insert in your order with the steps and when to use which product.

Are these products safe to use while pregnant or breastfeeding?

All of our products are safe to use while pregnant or breastfeeding except those containing Retinol. Currently the only products that contain Retinol are the Retinol Serum, Retinol Cream and Actives Firm & Lift Serum.

How do I know which products are right for me?

Great question! The easiest way to to find out is to take our Personalized Skin Care Quiz hereThe quiz will recommend products that are right for you based on your unique skin type and needs. (Hint: There is also a special treat at the end)

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11 comments

I want to address the below issues on my skin and I need product recommendations,
I have some dark spots, clogged pores on my nose and under nose areas, Thin skin around my eye, and also little eye bags under my eye. Still, the eye bags seem genetic and I want to avoid a head-on early time am in my late 20s pls answer me, finally where can I get your product in Germany?
———
goPure Beauty replied:
Hi Lidiya, thanks for your interest in our products! For dark spots/hyperpigmentation, we recommend getting a couple of items under our Uneven skin tone section: https://gopurebeauty.com/collections/uneven-skin-tone

You can also check out this short video of our Esthetician, Stephanie for more tips: https://www.instagram.com/reel/CeRHr-aDsNX/

For clogged pores, we recommend our BHA: https://gopurebeauty.com/products/2-bha-liquid-exfoliant

Our Advanced Repair Eye Cream can improve the appearance of puffiness under the eye area. Results may vary depending on the underlying cause of the eye bags. Here’s the link to the product page: https://gopurebeauty.com/products/advanced-repair-eye-cream-1

We’re sorry but at this time, we do not ship out to your country. Expanding our global distribution footprint is definitely a goal, but we can’t accommodate orders to Germany just yet. Please feel free to check back periodically, as we’re actively working to open up more international shipping options in the future.💙

Lidiya

Please explain why there are so many different sellers of your amazing neck cream. Finished my first jar with incredible results but now that it’s time to repurchase I see so many sellers all at different prices. Is it the same product?
———
goPure Beauty replied:
Hi Karen,

Unfortunately, there are counterfeit products out there that try to imitate our packaging and branding, but they are not the real deal. These fake products may contain harmful ingredients, lack the effectiveness of our genuine formulas, and do not come with the quality assurance and customer support that we provide.

To ensure you get the authentic goPure experience and the results you deserve, we strongly recommend purchasing our products from links found on our official accounts and official website: Main website:www.goPurebeauty.com <http://www.gopurebeauty.com/> Instagram:https://www.instagram.com/gopurebeauty/ <https://www.instagram.com/gopurebeauty/> TikTok:https://www.tiktok.com/gopurebeauty <https://www.tiktok.com/gopurebeauty> Facebook:https://web.facebook.com/gopureskincare <https://web.facebook.com/gopureskincare> Amazon:https://www.amazon.com/stores/page/1B45D049-E293-425F-9FBD-83307702695A?ingress=0&visitId=1bc9adda-2e7f-4b38-8fda-5e75dabfa74d <https://www.amazon.com/stores/page/1B45D049-E293-425F-9FBD-83307702695A?ingress=0&visitId=1bc9adda-2e7f-4b38-8fda-5e75dabfa74d>

We strongly advise against purchasing from any other suspicious sources.

Karen Davis Myhand

I ordered GoPure off of Amazon. I received a product that looks just like it, but it says Seumfy on it instead of GoPure. Can you tell me what that is? Can you even buy GoPure off of Amazon?
———
goPure Beauty replied:
Hello,

Thank you for reaching out to us! We received your request and one of our amazing reps will get back to you today. We appreciate your patience. 💚

Best Regards, goPure Beauty

On Thu, Jun 06 2024, at 12:05 AM, <Sunny@comment.sunnysideapps.com>

Suzanne

Hi Rebecca,

I hope this email finds you well.

We saw your comment on one of our blog posts and we’re here to help! May we please know what questions you have about our products?

We look forward to your response.

goPure Beauty

I’m 65 years old and the skin on my neck arms and legs are very crepey. Do you have products for this issue?

Georgia Strakos

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