Orders placed on gopurebeauty.com:

We have a 60-day money-back guarantee! You can submit your return request at the following link: https://returns.gopurebeauty.com 

Please do not submit a return request for wrong, defective, or damaged items. If you received the wrong item or would like to return/exchange a damaged or defective product, please get in touch with support@gopurebeauty.com for assistance with a replacement or report the issue directly through our Help Center. 

Refund Policy

Your refund will cover the value of the returned item(s) at the time of purchase plus sales tax (if applied), minus any discounts that were applied to your order. Your refund will be issued to your order's original payment method once your returned items have been received, processed, and restocked at our warehouse. We cannot issue a refund to any payment method besides the original payment method used to place the order.

Store Credit

If you choose to receive a Store Credit you can use toward your future order, $10 will be added to your refund total. The Store Credit will be issued in the form of a gift card.

Exchange Policy

If you choose an exchange for your returned item(s), your new exchange order will be processed and shipped once your returned item(s) is in transit back to us. If you are owed a partial refund due to a price difference in your exchange order, please refer to the Refund Policy above. If there is a difference left to pay for the item(s) in your new exchange order, you will be asked to complete payment for the price difference before submitting your return request. If your order was placed using Faster Shipping, it should arrive within 2-3 days from when it was placed. 

Orders placed through TikTok or Amazon:

If you place your order through TikTok or Amazon, you need to go through the original selling platform to request a refund by doing the following:

1) Go to Order

2) Find the order needed refund

3) Refund Request

4) Click on the Product that needs to be refunded

5) Select the appropriate reason for a refund

We are thrilled to announce that our exceptional Tighten & Lift Neck Cream has been recognized by the renowned US Weekly magazine as the favorite cream for anti-aging!

Check out US Weekly magazine's article here - https://www.usmagazine.com/shop-with-us/news/best-anti-aging-serums-creams-under-50/

How to use:

Step 1. Cleanse and tone your face, neck, and chest.

Step 2. Apply 3-4 drops of Power Treatment to your face, neck, and chest, and allow to fully absorb. If sensitive to Vitamin C, mix with your moisturizer.

Step 3. Continue with your choice of targeted treatments, serums, and creams

Step 4. Finish with SPF and for an added boost in glow, mix Power Treatment into foundation.

How to use

Apply generously to lips. Reapply as needed throughout the day. Use at least twice daily for optimal plumpness. Avoid applying to irritated, cracked, or chapped lips.

Answer: All skin types can use this toner!

Answer: While everyone's experience varies, we have formulated this to be a non-stinging skin cleanser. Overall, we do not recommend getting any skincare into the eyes.

Answer: The toner can be skipped or used with the peel. You can cleanse, tone, and then apply the peel, and then complete your skincare routine.

Answer: Great question! A toner can be used before or after this liquid exfoliant. Toners can help balance the skin's pH and add a hydrating dose of skin-supporting and soothing ingredients to your routine.

Answer: No

Answer: We suggest adding 4-5 drops of the Brighten & Even Serum to the palm of your hand and then gently pressing it around the face.

Answer: Dramatically Dewy is suited for all skin types, but it is especially great for normal to dry, sensitive, and mature skin.

Answer: Yes, you can. It is a common misconception that Vitamin C and Niacinamide cannot be used together, but this is a myth. There is an older study that involved unstable Niacinamide and highly unstable Vitamin C and when they were exposed to high heat the Niacinamide turned to Niacin. That can be hard on the skin. That study isn't really recognized as relevant now because it is not a reflection of these ingredients and how they are used in skincare.

Answer: Our Hydrate and Smooth serum is still available. Dramatically Dewy Serum has a different texture, viscosity, and additional cutting-edge ingredients that offer more advanced benefits.

We recommend that you check out this video showing the key ingredients of our Dramatically Dewy Serum and its silky consistency here - https://www.instagram.com/reel/ClZ3PY2j_zz/

Answer: The Firm & Lift Serum was specifically formulated for the delicate area around the eyes. This cream visibly improves the three major eye concerns, including the look of wrinkles,  fine lines, the appearance of puffiness, and the look of dark circles. With 4 specifically proven active ingredients, this is one of the most intensive restorative formulas on the market today.

Answer: 

The Anti-Wrinkle Cream does not have collagen in it, but it does have ingredients in it that visibly reduce fine lines and wrinkles with Glycolic Acid, Peptides, and Tamarind Seed Extract. Peptides are the building blocks of collagen. Collagen, when applied topically, can hydrate the appearance of the skin; however, it does not have any effect on wrinkle reduction (only through the digestive tract). Just applying collagen to the skin does not stimulate the production of collagen, which is what you want. This formula is packed with peptides, and that is what you want to look for. You can check out more about the Anti-Wrinkle Cream ingredients on our website here:

https://gopurebeauty.com/products/anti-wrinkle-moisturizer

Answer: This water cream is ideal for breakout-prone skin as it is lightweight and has ingredients, like 5% niacinamide, that improve the look of breakouts and acne scars.

Answer: Yes! Our Advanced Repair Eye Cream is gentle enough to be used both day and night.

Answer: At first use, you will have to pump it several times (30 -60 pumps), and the pump should be facing down. This is just for the first use to prime the pump.

Answer: No, this treatment is not suited for eye makeup removal or for use close to the eyes.

Answer: Yes, it can be used alone or layered with other lip products.

Answer: The neck cream can be used on the face. While using our Neck Cream on your body will certainly not harm you, it is likely to be ineffective. This is because the skin on our bodies is much thicker compared to our face and neck, and the active ingredients in our neck cream will not be able to deeply penetrate the skin enough for you to see results.

Answer: The skin on the upper arms can be prone to texture changes that your average body lotion isn’t equipped to support. This arm cream is formulated with a proprietary blend of hero ingredients that target the unique concerns of the upper arm to improve the look of crepey, sagging, dry, and wrinkled skin.

Answer: Most body lotions focus on moisture delivery, but this formula is expertly formulated for the unique skin concerns of the butt and thigh area! It fades the look of stretch marks, smooths the look of rough skin texture, and boosts the look of skin firmness while visibly tightening the look of skin

Answer: These eye masks can be layered over any formula that's non-irritating to the eye area! We encourage choosing your product based on what your eye area needs most, but especially recommend products like our Advanced Repair Eye Cream, Dramatically Dewy Serum, or our Brilliant Barrier Water Cream.

How to use

Step 1. After applying your favorite eye creams, serums, and/or moisturizers, place masks with light pressure to the under eye area. Leave on for up to 20 minutes.

Step 2. Remove and rinse with light soap and water, air dry, and return to case.

Yes, we recommend using a moisturizer even after applying our serum trio. While the serums provide a high concentration of active ingredients for anti-aging benefits, a moisturizer plays a distinct role in skin hydration and protection. Moisturizers create an occlusive barrier to prevent water from evaporating, driving moisture into the skin. Meanwhile, serums do not contain occlusive agents like creams and focus on delivering targeted active ingredients. For a comprehensive skincare routine, complement serums with a cream or moisturizer to maintain your skin's hydration and health.

To apply a discount or promotional code you have received to your order:

1. Enter the discount code at checkout in the provided field.
2. Confirm that the discount is reflected in your order total before finalizing your purchase.

Please note that the discount code will not apply to subscription order and cannot be combined with other codes. If you experience any issues with applying your discount code, please contact our customer support for assistance.

All orders are processed and shipped within 1 business day. We do not ship or process orders on weekends or US federal holidays. If you place your order on Saturday or Sunday, your order will ship the following Monday. Orders are typically delivered within 3-5 business days for standard shipping and 2-3 business days for faster shipping.

For shipments to APO/FPO addresses, Australia, New Zealand, and the UK, please allow up to 7 business days for delivery.

The expiration date of our products is printed on the product box and the bottles/jars.

If left unopened, our products have a shelf life of 2 years. Once opened, we recommend using our products within 6 months to 1 year. 

Note: Adhering to the expiration date and recommended usage period after opening is crucial for maintaining the product's integrity and delivering the best possible results.

Everyone is invited to join! Simply create an account on our website to start earning today. Create your account here - https://gopurebeauty.com/account/login?return_url=%2Faccount 

Our Subscribe & Save feature will enable you to subscribe to receive our products at your chosen frequency while being charged at a discounted rate.

To subscribe, choose subscribe & save before adding your item to the cart. Please see the screenshot below:

From there, you may choose the frequency (30 or 60) and click Add to Cart. If there are more items you would like to order and subscribe to, just do the same steps. You can choose different frequencies per product or kit.

What this entails:

- Discounts: 25% off individual products, 10% off bundles

- Choosing between a 30-day or 60-day recurring subscription. If you need a longer frequency, just let us know and we will manually adjust it for you after you place your order.

- Free shipping for US and Canadian customers

- No coupon codes will be able to be used on pure subscription orders

- You can pause, modify, or cancel your subscription at any time

- Subscription is unavailable for Australia, New Zealand, and the UK

How to Use:

Step 1. Apply a thin layer to cleansed, dry skin – avoiding the eyes and lips.

Step 2. Wait 10 minutes for proper absorption and then apply your moisturizer.

Step 3. Leave on overnight and thoroughly cleanse in the morning. Do not use it in the same routine as retinol. Start with one use per week, working up to three uses per week maximum.

Note: Can be used both day and night

How to Use:

Step 1. Cleanse and tone your face and neck. Gently pat so the skin is damp, not dripping.

Step 2. Place 3-5 drops of serum on fingertips and apply on damp skin in an upward, circular motion. Allow serum to fully absorb. For best results use twice daily, morning & night.

Note: Can be used both day and night.

How to Use:

Step 1. Cleanse and tone your face and apply your serums.

Step 2. Use the fingertips to dab and massage half a pea-sized amount gently into the skin around the eyes day and night.

Step 3. Apply moisturizers or creams.

How to Use:

Step 1. Use the BHA Liquid Exfoliant either in the mornings or at night, starting with 3x a week – working your way up to every day if desired.

Step 2. Use the AHA Peel ONLY at night up to 3x a week. Sensitive skin should only use one exfoliation product per day

Step 3. NEVER use these exfoliants in the same routine

How to use

Answer: This toner is not drying; it should feel soothing and hydrating.

Answer: The Gentle Gel Cleanser is effective at removing dirt, oil, impurities, and standard makeup. However, as the formula and amount of makeup may vary, we recommend removing makeup before for better results.

Answer: Yes, absolutely! Our AHA peel is indeed suitable for acne-prone skin. In fact, it can be particularly beneficial for such skin types. Alpha hydroxy acids (AHAs) gently exfoliate the skin, helping to unclog pores and reduce the formation of acne lesions. Additionally, AHAs can promote cell turnover, which can help fade acne scars and hyperpigmentation over time. So you can feel confident that our AHA peel will help address your skincare concerns without exacerbating acne issues.

Answer: You can incorporate this product into your day or night skincare regimen. Begin by using it a few times per week and gradually increase to daily usage as your skin adjusts.

Answer: The Dramatically Dewy serum is a more advanced formulation than the Hydrate and Smooth Serum. It features a higher percentage of low molecular weight Hyaluronic Acid, aka HyaCare 50. Plus two other weights of Hyaluronic Acid for a full 2% hyaluronic acid booster complex. It also features the next-generation ingredient, Hydrosella. All of these work together to offer enhanced benefits over the Hydrate and Smooth, especially for dry and mature skin types.

Answer: Niacinamide plays well with others! Using it with Retinol and other active ingredients is safe. In fact, Niacinamide helps make the usage of Retinol easier on the skin by adding and retaining moisture, so the retinol doesn't dry you out: https://www.healthline.com/health/niacinamide-and-retinol#about-niacinamide

Answer: Niacinamide plays well with others! Using it with Retinol and other active ingredients is safe. In fact, Niacinamide helps make the usage of Retinol easier on the skin by adding and retaining moisture, so the retinol doesn't dry you out.

Answer: We recommend applying it once a day in the morning while your skin is still a bit damp from the Brighten and even serum.

Answer: Yes, but we would not use them in the same routine or on the same day! You can alternate nights that you use both the exfoliant of your choice and the Firm & Lift Serum.

Answer: Yes, the Glyco-Peptide Anti Wrinkle cream can be used both day and night. If using during the day, follow with your SPF.

Answer: All skin types can use the Water Cream; however, it is most ideal for normal, combination, oily, and sensitive skin.

Answer: Yes, our Advanced Repair Eye Cream can improve the appearance of puffiness under the eye area. Results may vary depending on the underlying cause of the eye bags.

Answer: While it's not meant to replace a traditional foundation, this universal skin tint can offer sheer, luminous coverage that perfects and protects the look of skin.

Answer: This oil is not formulated to be a pre-cleanser. It's a targeted treatment and should come after your cleansing steps.

Answer: Thanks to a very small amount of chili extract, this formula delivers a warm tingle to the lips that can vary from person to person

Answer: 

We are sorry as we do not have a product that will help with skin tags in our assortment. The Neck Cream is a lightweight, nourishing cream that penetrates deep into the décolleté and neck areas, revealing more even-looking skin and it is designed to help fight the look of crepey skin.

We will recommend you reach out to a dermatologist to remove your skin tags. They will also be able to answer all your questions from a medical standpoint.

Answer: While the arm cream was formulated for the concerns of the upper arm area, you can try it on other parts of the body to improve the look of crepiness and smooth the appearance of the skin.

Answer: While this formula is perfectly safe to be applied to other areas, it was specifically designed for and tested on the butt & thighs! That means your results in other areas of the body might not be as dramatic. For optimal results, always follow our how-to use instructions.  

Answer: These reusable masks last up to 12 months with proper use and care. To extend the life span of your masks, we recommend keeping the plastic insert that comes inside your Glow Getter Eye Mask Tin.

Redeeming your points for discounts or free products is simple. If you have accumulated at least 500 points, you can:

1. Log in to your account and proceed to checkout.
2. Enter the number of points you wish to redeem and click 'Redeem.'
3. Alternatively, visit the Rewards section on your account page to see the rewards you can redeem with your points.

You can find more information about our Rewards Program here - https://gopurebeauty.com/pages/gopure-rewards

Please reach out to customer support if you have any questions about redeeming your points.

USA: We charge a $6.99 flat rate for standard shipping. We offer free standard shipping on orders of $59 or more within the US. Standard shipping times are 3-5 business days, however, customers can pay an additional $2.99 at checkout for faster shipping of 2-3 business days.

International: Shipping is calculated at checkout based on the specific order weight and destination. Duties and taxes are included in the shipping cost. 

Subscriptions: All subscriptions - both USA and Canada - now ship free!

Our products are cruelty-free, fragrance-free, and most of them are vegan except for the following:

-Brighten & Even Serum

-Hydrate & Smooth Serum

-Firm & Lift Serum

-Anti-Wrinkle Moisturizer

-Advanced Repair Eye Cream

-Hit Refresh Toner

-Neck Cream

-BHA Liquid Exfoliant 

At this time, we can confirm the following products are gluten-free:

-Brighten & Even Serum

-Hydrate & Smooth Serum

-Firm & Lift Serum

-Anti-Wrinkle Moisturizer

-Dramatically Dewy Serum

-Vitamin C Moisturizer

-Neck Cream

-Niacinamide Serum

-Brilliant Barrier Water Cream

-Superfruit Enzymes Cleansing Balm

-Glowpure Tinted Mineral SPF

-Vitamin C Dry Oil

-Vitamin C Booster

-Gentle Gel Cleanser

-Wake up Radiant AHA Peel

All of the ingredients of our products are listed on the product page of our website. Visit this link for the full ingredients list - https://gopurebeauty.com/pages/gopure-ingredients

Step 1. Log into your account by clicking the icon in the middle of the search icon and cart icon on the top right corner of our website here - https://gopurebeauty.com/account/login

Step 2. Once you're logged in you will see Manage Subscriptions on the left side of the screen under Account Details, Address Book, and Order History. Click "Manage Subscriptions".

Step 3. You will see the product/s you signed up subscriptions for. Select any of the options highlighted in yellow to see the option to cancel your subscription

Step 4. Then you will see the following page. You may cancel, reschedule, or skip your subscription as well as change the quantity, and frequency to every 30, 60, or 90 days from here:

How to Use:

Step 1. Cleanse your face and neck. Gently pat dry.

Step 2. Apply toner to the skin with a cotton pad or the tips of your fingers, and gently wipe over the entire face, neck, and chest.

Step 3. Do not rinse. Follow with serums, moisturizers, and SPF.

Note: Can be used both day and night

How to Use:

Step 1. Cleanse and tone your face and neck. Gently pat so the skin is damp, not dripping.

Step 2. Place 4-5 drops on fingertips and apply on damp skin in an upward, circular motion. Allow serum to fully absorb. For best results use twice daily, morning & night.

Note: Can be used both morning and night.

How to Use:

Step 1. Cleanse and tone your face and apply your serums.

Step 2. Massage an even layer onto the face in upward strokes. Can be used morning and night.

Learn more about our Brilliant Barrier Water Cream here:

Click this for a visual guide and step-by-step instructions.

How to Use:

Step 1. Morning Routine: Using your fingertips, apply 4-5 drops of the Brighten & Even Serum to your cleansed and toned face, neck, and chest areas.

Step 2. While the Brighten & Even Serum is still damp on your face, apply 4-5 drops of the Dramatically Dewy Serum to the face, neck, and chest area. Allow serum to fully absorb. Finish with your favorite eye cream, moisturizer, and SPF during the day.

Step 3. Nighttime Routine: After cleansing and toning, apply 4-5 drops of the Firm & Lift Serum to your dry face, neck, and chest areas. Finish with your favorite eye cream and moisturizer.

Make sure that you are placing a one-time order and not signing up for a subscription. Discount codes are designed for single, non-recurring orders.

Important: Our system can only accept one coupon code per order. If you attempt to apply multiple codes, only one will be valid, and the others will be rejected.

Double-check your order details, including the order type (one-time) and the coupon code you wish to apply, before proceeding to checkout. This will help ensure a smooth and successful transaction.

Terms and conditions are subject to change at any time. Other restrictions may apply. Abuse of coupon codes in any way can result in loss of access to purchasing on gopurebeauty.com.

How to use

Step 1. Cleanse and tone your face and neck. Apply your serums.

Step 2. Apply 1-2 pumps to your neck and décolleté in a gentle upward motion.

Step 3. If using it during the day, make sure to finish it with your SPF.

Answer: This toner should be safe for those who struggle with breakouts.

Answer: The Gentle Gel Cleanser is effective for all skin types.

Answer: The BHA Exfoliant can be used in place of or with your toner.

Answer: Yes, hyaluronic acid products are typically very tolerable for all skin types. The unique, barrier-supportive ingredients are especially well suited for sensitive skin.

Answer: Yes, our Niacinamide Serum is great for all skin types (even sensitive and acne-prone skin) and can safely be used twice daily. If using during the day, please finish with an SPF 30+.

Answer: The Firm & Lift serum is normally thick because it is rich in humectants. Please shake the serum a little and then use 1/4 of a dropper and you will still get the amazing benefits of the serum's ingredients. We'd like to let you know that it is 100% safe to use and effective. It is just thicker.

Answer: If you have any concerns about layering products, we recommend patch testing first.

Answer: If you have normal to oily skin and are looking for a more lightweight moisturizer, you can use the Brilliant Barrier Water Cream in place of your other moisturizer.

Answer: If you are happy with the results from your current moisturizer, you do not need to use this in addition to that. However, if you would like to get the barrier and biome-supportive benefits of the Brilliant Barrier Water Cream's unique ingredients, you can layer it under or over your other moisturizer.

Answer: Yes, the Eye Cream can be gently massaged into the orbital eye area, including your eyelids. Please use caution not to get the product into your eyes.

Answer: PA+++ refers to the protection grade of UVA. With +++, the product protects the skin 8-16x more than if you weren't wearing sunblock (dependent on the sun sensitivity of individual skin).

Answer: This unique dry oil does not have a "slip" like traditional pure pressed seed oils might. It's not well suited for your gua sha or lymphatic drainage routines.

Answer: This formula gives lips a fuller, smoother, more defined look -- targeting fine lines and thinning lips instantly and over time.

Answer: At GoPure, we strive to be as transparent with our products as possible. Caffeine is part of the active ingredients in our Neck cream — Vexel SP, which is at 3%. Caffeine applied topically may not be absorbed in the same way as when consumed orally.

Answer: While you might assume the skin on the neck and arms is the same, this is a common misconception! The skin on the arms is much thicker than the skin on the neck and chest, and requires an expert formulation for better absorption and more powerful lifting & smoothing.

Answer: Absolutely! This formula is extremely hydrating and moisturizing, but if you're looking for an extra layer of moisture, you can use both the butt & thigh cream and your regular body lotion. Just be sure to apply the butt & thigh cream first and then top it with your regular body lotion.

Answer: After use, apply a small amount of hand soap and water to the masks and wash away any leftover product. Then, pat the masks dry with a towel, and place them back on the plastic insert of your Glow Getter Eye Mask tin.

Yes, we offer faster shipping to US addresses shipped via DHL, and it will be delivered in 2-3 business days. Please allow up to 1 business day for your order to be processed before shipping. Please be sure to provide a physical address if expediting your order. Expedited orders can not be delivered to PO Boxes. 

Earning is easy! You’ll earn 200 points just by joining goPure Rewards. Rack up more points by purchasing goPure products, following us on social media, referring a friend, leaving product reviews on our site, and more. You’ll even get bonus points on your birthday!

Note: Use at night ONLY and make sure to apply sunscreen last during the day daily.

How to Use:

Step 1. Cleanse and tone your face and neck. Gently pat your face dry.

Step 2. Place 4-5 drops on fingertips and apply in an upward, circular motion. For best results, use once per day at night. Make sure to apply SPF the next day.

Step 3. If you have never used retinol or have sensitive skin, please make sure to start with 1 day per week. If no issues occur, add in 1 more day per week. Build up slowly to daily.

Note: Can be used both morning and night.

How to Use:

Step 1. Cleanse and tone your face and neck. Apply your serums.

Step 2. Apply an even amount to your neck and chest in a gentle upward motion.

Step 3. If using during the day, make sure to finish with your SPF.

How to Use:

Step 1. Cleanse and tone your face, neck, and chest. Gently pat dry.

Step 2. Place 4-5 drops of the Firm & Lift Serum on your fingertips and apply in an upward, circular motion. Let the product fully absorb. For best results, use once daily at night. Make sure to apply SPF the next day.

Step 3. Apply 1 pump of Glyco-Peptide Anti Wrinkle Moisturizer to your face and the back of your hands in an upward, circular motion. Let the product fully absorb.

Step 4. Follow with 1 pump of Tighten & Lift Neck Cream on your neck and décolleté in a gentle upward motion.

It's all part of our exciting goPure glow-up, as well as an obligation to do better for our planet.

We heard customer feedback and really took it to heart. Our serum bottles were slippery when wet. It was easy to spill products or break bottles. You wanted more sustainable packaging and clearer details on how to use the products. So, we got to work to elevate your experience.

Thanks to your comments, we made mindful updates to make your overall goPure experience more functional and eco-friendly. We made the switch to thicker glass instead of plastic. Our bottles have a frosted feature to give them more grip and less slip — all while protecting the integrity of the product inside. Now, our recyclable, interactive boxes feature tons of tips, tricks, and inspiration to help you maximize your glow!

How to use

Step 1. Squeeze desired amount into hands and apply to wet skin, massaging in circular motions.

Step 2. Rinse thoroughly. For best results, use 2-3 times per week. Follow with your favorite goPure body products.

Answer: The new Hit Refresh Hydrating Toner has a more modern and streamlined ingredient list. It is even more pH balanced and has the same cooling jelly texture as Aloe Vera, and alcohol-free witch hazel water. We removed the essential oils and added depuffing, anti-pollution botanical cucumber water, and barrier-supportive vitamin b5, and other skin-hydrating humectants.

Answer: The Gentle Gel Cleanser is free from SLS and other harsh ingredients, so the skin feels clean without feeling tight and dry.

Answer: Sensitive skin should patch test before using exfoliants and use them fewer times a week in your routine. Start with 1 night a week and work up from there.

Answer: The Refine It! 2% BHA Liquid Exfoliant is meant to be left on the skin.

Answer: Dramatically Dewy can be used as an alternative to Hydrate and Smooth or our Hyaluronic Acid Serum.

Answer: Our Niacinamide Booster is the first of its kind in our lineup that was specially formulated to work for you! Unlike other serums and products that aren’t exclusively designed to target excess sebum production, this booster works well for any oily complexion.

Answer: This moisturizer is ideal for dry, maturing, or mature skin. If you are in your twenties, you may definitely start using it to keep your skin nourished and young-looking if it is right for your skin type.

Answer: This water cream is used in your moisturizer step of your routine, day and night.

Answer: We recommend applying your eye cream to clean skin after your serums but before your moisturizer.

Answer: 

Via Yale Medicine- Ultraviolet (UV) radiation causes DNA changes in the skin that can lead to premature aging and skin cancer.

UVA light - This form of solar radiation damages skin at all levels, from the surface layer (epidermis) down deep into the dermis. Within those layers, several parts of the skin are affected, including collagen and elastin fibers, which give the skin its youthful tautness and elasticity, as well as epidermal cells and tiny blood vessels called capillaries.

UVB light - This type of solar radiation irradiates the outer layer of the skin. UVB damages DNA (more potently than UVA) in the epidermis and can cause photoaging, as well as precancerous cells (actinic keratoses) to form.

Answer: Yes! Feel free to use both in your routine to enhance your glow factor.

Answer: No, this gloss is incredibly luxurious, and it glides on smoothly without being sticky.

Answer:

Our neck cream is formulated to visibly improve signs of aging, such as fine lines, wrinkles, and loss of firmness. However, it's important to note that these effects aren’t permanent and may gradually diminish if use is discontinued.

Our skin is always renewing itself, and the active ingredients in the neck cream support this process, promoting a healthier, more youthful appearance. Without consistent use, the skin’s natural aging process will continue, and the visible improvements may fade over time.

To maintain your desired results, we recommend incorporating the neck cream into your regular skincare routine. Consistent use will help sustain the improvements and keep signs of aging at bay.

Answer: The Tighten & Lift Neck Cream is not vegan.

Answer: Absolutely! While this formula is extremely hydrating, if you are looking for an extra layer of moisture, you can use both the arm cream and your regular body lotion. Just be sure to apply the arm cream first and then top it with your regular body lotion.

Answer: The Butt & Thigh Cream is expertly formulated to reduce the appearance of stretch marks, smooth the look of rough texture, and improve the appearance of firmness as it visibly tightens the look of skin. Additionally, it combats the appearance of lines & wrinkles and hydrates the look of skin by supporting the moisture barrier.

Answer: These 100% high-grade silicone masks create a vacuum-like seal over your skin, allowing your products to fully sink in.

All international orders are subject to import duties and taxes. We work with a third party to accurately calculate and collect these fees during checkout so that we can deliver your order to your door hassle-free. The amount you pay at checkout includes any applicable taxes and duties imposed by the receiving country. If you are assessed any additional fees, please get in touch with our team at support@gopurebeauty.com to request a refund.

Redeeming your points is simple. You can start redeeming once you have 500 points. Simply log in to your account and use the point slider at checkout to redeem your points for discounts. Or, head to the Rewards section on your account page to redeem your points for free products and discounts - https://gopurebeauty.com/pages/gopure-rewards

Note: Can be used both day and night in any order with the other serums

How to Use:

Step 1. Cleanse your face and neck. Gently pat dry.

Step 2. Apply 4-6 drops of Booster serum onto your face, neck, and chest until absorbed.

Step 3. Follow with your moisturizer and SPF if using during the day.

How to Use:

Step 1. Wet your face and neck with warm water. Squeeze a nickel-sized amount of cleanser into the palm of your hand and massage over the face and neck in light circular motions for 60 seconds. Rinse and pat dry.

Step 2. Apply toner to the skin with a cotton pad or the tips of your fingers, and gently wipe over the entire face, neck, and décolleté. Don’t rinse.

Step 3. For your morning and evening serum steps, first use your fingertips to apply 4-5 drops of the Brighten & Even Serum to your face, neck, and chest area. While the Brighten & Even Serum is still damp on your face, apply 4-5 drops of the Dramatically Dewy Serum to the face, neck, and chest area. Next, apply 4-5 drops of the Niacinamide Booster.

Step 4. Using your ring finger or your metal skincare spatula, dab, and massage half a pea-sized amount gently into the skin around the eyes day and night.

Step 5. Massage 1 pump of Vitamin C Moisturizer evenly onto the face and neck each morning.

At goPure, we're committed to making strides toward more sustainable practices. We moved away from the airless jars for sustainability and recycling purposes. Now, our new glass jars offer a luxurious daily ritual while being more eco-friendly, too. It's a win-win!

Log into your account by clicking here

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Answer: 

Our customers told us that our Hydrating Toner bottle was hard to squeeze and that purchasing a separate pump for the bottle was inconvenient. As always, we take your feedback to heart and made some packaging changes that we think you’ll love! Now, you just flip the bottle’s top up and press down on the pump with a cotton pad (or just use your fingers!) to easily dispense just the right amount of toner. No squeezing or additional pumping is needed! The new bottle is 4 oz. instead of 6 oz. — and with that, we’re dropping the price to just $15 (and only $12 during Black Friday & Cyber Monday sales). Best of all, it’s the same exact formula you know and love! We hope you enjoy this update, and thanks so much for continuing to make our lineup the best it can be.

Please check out this video for information on when and how to use our new and improved Toner - https://www.instagram.com/reel/Cl6h3cEjyR_/

Answer: Cleansing is the first step in your skincare routine.

Answer: Yes, all skin types can use the Wake Up Radiant AHA Peel.

Answer: Our estheticians recommend only using one type of exfoliation in a single routine.

Answer: Typically, you'll apply your most active serum first, then follow with a booster serum next. In this case, your vitamin C will be the most active, so you can follow with Dramatically Dewy for best results.

Answer: 

Both the Dramatically Dewy Serum and the 10% Niacinamide Booster are booster serums that provide unique benefits and can be used in any order in your routine. It’s less about which is "better" and more about your primary skin concerns.

The 10% Niacinamide Booster is ideal for refining the look of pores, balancing oil and shine, and reducing the appearance of redness and breakouts, giving skin a more refined and balanced look. It’s especially suitable for oily, combination, and sensitive skin types.

The Dramatically Dewy Serum offers long-lasting hydration for up to 72 hours, softens the skin, and provides a dewy, glossy appearance. It also helps to minimize fine lines and wrinkles, resulting in plumper, more youthful-looking skin. It’s particularly suited for normal to dry, sensitive, and mature skin.

Answer: You can definitely apply makeup on top of this moisturizer. Make sure to massage the moisturizer in a circular motion until it is fully absorbed before applying your makeup.

Answer: If you would like to get the barrier and biome-supportive benefits of the Brilliant Barrier Water Cream's unique ingredients, you can layer it under or over your other moisturizer.

Answer: Apply this eye cream to damp skin (not wet) is ideal. Your skin will be perfectly prepared to absorb the product after cleaning, toning, and using your other serums, so there's no need to add more water to the skin.

Answer: Broad spectrum means it protects against UVA and UVB rays for ultimate protection.

Answer: This Vitamin C Power Treatment can be applied after cleansing and toning the skin. You can layer on additional serums and top with your favorite moisturizer. During the day, wear SPF.

Answer: Thanks to collagen supporting ingredients, this lip plumper helps smooth lines & boost lip volume over time

Answer:

At goPure, we prioritize honesty, transparency, and putting our customers first. We use a range of clean, science-backed active ingredients, and while the term "active" can be open to interpretation, we base our product claims on solid data from clinical studies. These studies show specific results achieved at precise usage percentages, often involving compounds that may be listed under clinical names on ingredient lists.

In our Tighten & Lift Neck Cream, we’ve incorporated patented compounds like Matribust, Vexel SP, and Redyless, along with the patent-pending NaturePep Sacha Inchi, all carefully paired with Hydrolyzed Hyaluronic Acid, Tamarind Seed Extract, and Cupuacu Butter. This formula is crafted to address the unique needs of the delicate neck and chest areas.

As with any skincare product, results take time and may vary depending on individual skin differences.

Answer: Clinically tested for visible arm sculpting results, this Arm Cream boosts the look of elasticity while deeply hydrating for skin that looks smoother, firmer, and more toned in just 4-8 weeks.

Answer: Yes, it is!

Answer: While these masks are not recyclable, they are reusable! Instead of creating one-use eye masks to clog up your trash, these reusable masks last several uses, making your routine more sustainable

To check your balance, sign into your account here - https://gopurebeauty.com/account/login?return_url=%2Faccount. Then click "View & Manage Your goPure Rewards".

How to Use:

Step 1. Cleanse and tone your face and neck. Gently pat dry.

Step 2. Apply 4-6 drops of your serums in any order. Keep in mind, Dramatically Dewy loves being applied to damp, not dripping, skin for best results. You can use one, two, or all three serums in your routine.

Step 3. Follow with your eye cream and moisturizer.

Step 4. These serums can be used in your AM and PM skincare routine and are designed to be used safely together. Always finish your daytime routine with sunscreen.

No, the formulas are the same ones you've come to know and love — just in all-new sustainable packaging you'll love, too.

Answer: The Toner is normally thick. Ours is more of a hydrating toner, and it is rich in humectants like Aloe, versus a highly astringent or fluid toner. It is meant to be rich and gel-like, but it absorbs quickly into the skin.

Answer: This is due to the raw materials in the formula, which tend to clump in colder climates. Once warmed up a bit, this does dissipate and does not affect the efficacy of the product. This is considered a normal attribute of the raw materials for this product.

Answer: Yes, you can use the Wake Up Radiant AHA Peel on your hands. The skin on your hands can benefit from exfoliation as much as the skin on your face. Just be sure to follow up with sunscreen on your hands during the day, as AHAs can increase sun sensitivity.

Answer: 

Yes, our Refine It! 2% BHA Liquid Exfoliant is a gentle yet effective way to help improve the appearance of Melasma and other types of hyperpigmentation. It works by gently exfoliating the skin, unclogging pores, and promoting cell turnover, which can help fade dark spots over time.

As with any new skincare product, it's always a good idea to do a patch test first and introduce it gradually into your routine. This will help you see how your skin reacts, allowing you to adjust accordingly.

Answer: We suggest only using Dramatically Dewy in your routine. It features similar benefits as Hydrate and Smooth, but was designed to hydrate the look of skin on an even deeper level for maximum results. Think of it as an upgrade!

Answer: Niacinamide Serum is great for all skin types (even sensitive and acne-prone skin) and can safely be used twice daily. If using during the day, please finish with an SPF 30+.

Answer: Yes, you can use the Brilliant Barrier Water Cream anywhere you would use a moisturizer.

Answer: Yes, our Advanced Repair Eye Cream is a great product to use after your LED/IR light treatments.

Answer: No, the formula does not "cause" skin cancer. It protects against harmful rays that can lead to skin cancer if used as directed.

Answer: Absolutely! While it's not formulated for children, this oil works well for all skin types and is safe for your teenage daughter to use. Please patch test prior to using.

Answer: This lip gloss leaves the lips feeling hydrated, soft, and smooth.

Answer: Our Tighten & Lift Neck Cream is formulated to improve the appearance of the neck area by firming and hydrating the skin, which can help reduce the appearance of fine lines and wrinkles. While it may improve the overall firmness and texture of your skin, it is not specifically designed to target or reduce a double chin.

Answer: Yes, it is!

Answer: While body lotions primarily focus on hydration delivery, this targeted formula is so much more! Clinically tested on and designed for the butt & thighs, this cream uses Milk Thistle Extract + Bearberry Extract and a first-to-market Arctic Marine Ferment to improve the look of stretchmarks, crepey, dimpled, and uneven skin.

Answer: We recommend wearing your eye masks for 10-20 minutes to allow for maximum formula absorption and enhanced results. You can even wear overnight for a smoothing effect!

Yes, points do expire after 3 months of not placing an order. As long as you place just one order in 3 months, your points won't expire. So, be sure to place at least one order every 3 months to keep your points ready to redeem!

Good face seal is a clean beauty standard that screens all ingredients and percentages against a standard list. A Good Face seal is only given to those brans they consider to be clean.

Answer: Yes, you can apply the toner with a cotton ball or just use your fingers, and it does stay on the skin, so you don't rinse it off.

Answer: After using a cleansing balm, dampen the skin with warm water and lather the Gentle Gel Cleanser in your hands. Massage onto the skin for 60 seconds and rinse away with warm water. Pat the skin dry with a clean towel.

Answer: We recommend using this peel 1-3 times a week to start.

Answer: If you have sensitive skin, we recommend patch testing before using any exfoliants. You should also use them fewer times a week in your routine - start with one night a week and work up from there.

Answer: This serum can offer visible improvement to the look of skin hydration in just one application. Over time and with consistent daily use, you may continue to see improved results. As with all skincare, results will vary, and it can take time to see the deepest and most meaningful results. This can be 2-4 weeks and up to 8+ weeks.

Answer: The neck and décolleté have unique needs and concerns. Following with the Tighten & Lift Neck Cream is ideal because it was formulated to target the specific concerns of these areas.

Answer: Simply layer the Brilliant Barrier Water Cream over or under a heavier moisturizer to use it as a barrier and biome-supportive water gel sleeping mask.

Answer: Yes, our Advanced Repair Eye Cream can be used around the lips as well.

Answer: Yes, it is gluten-free!

Answer: No, this Vitamin C Power Treatment does not have a smell or any artificial additives.

Answer: 0.19 fl oz or 5.5ml

Answer: Yes, you can use the Tighten & Lift Neck Cream after exfoliation. However, your neck and chest are more sensitive to exfoliation, so we recommend doing a patch test first to see how your skin does.

Answer: This formula is clinically proven to show results within the first 4 weeks. But as always in skincare, patience and consistency is key! You can expect serious results after 8 weeks of twice daily applications.

Answer: We always recommend you consult with your physician to determine what is suitable and safe for you. While we do not have reason to believe this would be unsafe, we cannot give medical advice.

Once we receive your order, we begin processing it right away. Because of this, we’re unable to cancel the order or make changes to the shipping address and order items.

If you entered the wrong shipping address, we recommend contacting the carrier to request an address change or to hold the package at a pick up location once you receive your tracking information.

While you can't combine discount codes and rewards, you'll still earn points on any purchase you make using a discount code! It's the best of both worlds. Please note, there's a limit of one reward per order.

We fully understand and appreciate your preference for speaking with a real person. We recognize the value and importance of personal interaction, especially when addressing your inquiries or concerns.

Please note that our phone support team is currently experiencing a high volume of calls. As a result, we kindly request that you allow up to 2 business days for one of our representatives to respond to your message. 

If you prefer a more immediate response, we recommend exploring our online ordering system or contacting our customer support via email at support@gopurebeauty.com or live chat. These channels are available and can provide you with real-time assistance.

Answer: The Toner balances your delicate skin’s pH levels and removes any lingering impurities. This gentle toner reduces the appearance of pores while deeply moisturizing the skin.

Answer: This isn't a "peel" in the sense that your skin will peel. There are small amounts of multiple types of exfoliants that have different molecular sizes that resurface the skin from the top layer and work slightly inward. When used as directed, you will have a gentle and effective exfoliation experience with no peeling or downtime.

Answer: Our BHA Exfoliant toner is safe and should not burn the skin when used as directed.

Answer: Yes, you will still want to lock in your hydration with a moisturizer as one of the last steps in your routine.

Answer: Yes, it is safe to use it around the eyes. It is designed for the entire face area, including that area, but please make sure not to get any into your eyes.

Answer: The Brilliant Barrier Water Cream is excellent to pair with retinol as it helps support the skin barrier and prevent visible irritation.

Answer: Our new eye cream may have the ability to lighten the appearance of eyelids but results will vary and for stubborn discoloration, we will recommend that you get in touch with your dermatologist.

Answer: You'll find the expiration date on the box as well as the tube so you always know when it's best to use by.

Answer: You can use this unique, versatile form of vitamin C in your evening routine and with nighttime ingredients like retinol. We always recommend a patch test first. Sensitive or reactive skin may want to avoid this pairing.

Answer: Yes, unless they eat or wash their mouth. It works like other lipsticks.

Answer: While it's designed for the neck and décolletage, it's generally safe to use on your face as well. However, we recommend using a product specifically formulated for facial skin for the best results. 

Here's a blog with detailed information on the differences between our moisturizers: https://gopurebeauty.com/blogs/news/hydration-haul-battle-of-the-moisturizers

Answer: The arm cream is designed to smooth the look of texture, firm the appearance of crepey skin, and lift the look of sagging skin in the upper arm area.

Answer: Start with a quarter-sized amount of product on the front & back of the thigh and bum areas. Massage into the skin thoroughly and adjust as necessary for the desired effect.

While we take great care to ensure that your goPure Beauty products are packed safely and securely on their journey to you, some factors like shipping and handling are beyond our control. If there are any issues regarding the products received in your order, please contact us at support@gopurebeauty.com with the following information so that we may assist you quickly and efficiently: 

1. For damaged items and quality issues: please provide us with detailed photos of the product(s), including the batch code (located on the bottom of the product), for quality assurance. 

1. For missing/incorrect items: please provide us with detailed photos of how the order was received and the shipping box with the label and all products.  

Photos allow us to share your feedback directly with our Fulfillment or Product Teams and carriers to investigate further or prevent this from happening in the future.

Absolutely! You'll have up to 30 days after a purchase to create an account and earn points from that purchase. Please note that Amazon and TikTok orders will not earn points, only orders placed on gopurebeauty.com will count.

However, you cannot retroactively earn points on purchases made before the program’s official launch date on July 21, 2023.

Our products are made in the USA but we are aware of several counterfeiters. These counterfeit brands might imitate our packaging and branding, but they have no association with goPure and these fake products may contain harmful ingredients, lack the effectiveness of our genuine formulas, and do not come with the quality assurance and customer support that we provide. 

Our dedicated team is actively investigating this matter to ensure that our customers won't be lured to buy counterfeit products.  

1. Only buy through official sales channels like gopurebeauty.com, our Amazon storefront, or our blue checkmark-verified TikTok shop! We never sell through third-party retailers
2. Check for our GOPURE label on all packaging
3. Read the reviews! We have thousands of positive reviews, while fraudulent brands often have less than 100 – most warning that the business is a scam
4. We’ve sold thousands of products across platforms, over 236k on TikTok and over 10k on Amazon. When in doubt, check the numbers.

We strongly advise against purchasing from any suspicious sources. 

Answer: After applying the toner, you can proceed with the serums; there is no need to wash it off.

Answer: While retinol can be used with exfoliating acids in some circumstances, we do not recommend doing so as it can potentially lead to irritation.

Answer: Yes, we recommend using only one exfoliant in your skincare routine.

Answer: No, the Dramatically Dewy Serum does not interfere with other actives in your routine.

Answer: First, cleanse, exfoliate (if desired), and tone. Next, use the Niacinamide in any order with our other serums. Follow with moisturizer and SPF if used during the day.

Answer: The Brilliant Barrier Water Cream pairs well with our other goPure skincare products. It has 5% Niacinamide and can be layered with the Niacinamide Booster Serum. However, if you are sensitive to that ingredient, you should use one or the other product.

Answer: Yes, it contains almond oil, so it is not for anyone with a nut allergy.

Answer: No, it is not waterproof. There is no such thing as waterproof sunscreen, so the product can wash away as you swim. It is recommended to frequently reapply any sun care products when swimming or in the water.

Answer: Our innovative Vitamin C Power Treatment is well suited for all skin types.

Answer: The Tocopherol we're using is derived from soybeans.

Answer: Massage into the skin in a circular motion 2 times per day. Damp, exfoliated skin can help enhance your results as well.

There are multiple ways to track your order: 

1. Your order confirmation email: The "Track your order" link will take you to a personalized web page containing all the information about your order, including the progress and tracking information once it ships. Make sure to check your spam or junk folder for this email.

1. Using our live chat feature on the bottom right-hand side of gopurebeauty.com  

1. In our Help Center, under “Track Order” 

Contact us at support@gopurebeauty.com if you need further assistance. 

There are 3 statuses in which you can find yourself as a goPure Rewards member. Every purchase you make with goPure contributes to your status level — and each offers new amazing perks.

Check out the table on this page here - https://gopurebeauty.com/pages/gopure-rewards

If you are experiencing a rash or irritation after using our products, we apologize for any discomfort. You have the option to initiate a return at the following link: https://returns.gopurebeauty.com/#/. Your well-being is our top priority, and we encourage you to contact us with any further questions or concerns you may have.

We're sorry that you've encountered payment difficulties. Should your card be declined, we advise reattempting the transaction, ensuring all card information is correct, and checking if there are any issues with your bank or credit provider that may be preventing authorization. If problems persist after verifying all details, please contact us for further assistance.

Answer: The Toner balances your delicate skin’s pH levels and removes any lingering impurities. This gentle toner reduces the appearance of pores while deeply moisturizing the skin.

Answer: Our products are fragrance-free, and we do not add artificial fragrance to the products so what you will smell is from the raw ingredients themselves. The AHA Peel does have a bit of a chemical scent to it. This is totally normal and nothing to worry about! The smell comes from the potent alpha-hydroxy acids (AHAs) that give the peel its exfoliating and brightening superpowers.

Answer: Please avoid direct sun exposure and always wear sunscreen when using exfoliants. Do not use them in the same routine as retinol skincare, and always patch test when layering with Vitamin C or other potent active ingredients.

Answer: The Dramatically Dewy Serum layers very well and feels luxurious while leaving no sticky residue.

Answer: Please follow up with your healthcare provider, as we cannot answer any medically related questions

Answer: You can use the Brilliant Barrier Water Cream with all of your other goPure skincare. Because this water cream contains 5% Niacinamide, if you are very sensitive to Niacinamide, you may want to patch test with other high-percentage Niacinamide products.

Answer:

Dip your clean spatula into your favorite eye cream. Gently dab the product around the eye area. Use your clean fingers or the tool to massage in. Finish with SPF for your daytime routine.  

Here's a video courtesy of our Esthetician Kaylie on how to apply the Eye Cream using the spatula it came with -https://www.instagram.com/p/CpdIqBJvMkU/?fbclid=IwAR3UdNCrBIaDw70FjEaJu1qTvGaIzzzZUJEOQaoNramSgGXtOK_XaBbXAjI

Answer: Please make sure to avoid contact with the eyes to ensure there will be no sensitivities.

Answer: Absolutely! It is vegan and cruelty-free.

Answer:

While you can absolutely use our Anti-Wrinkle Moisturizer (or any of our other moisturizers) on your neck and décolleté areas, our new neck cream was exclusively designed to target the unique needs of the delicate skin in these areas. Because the skin on our neck and the décolleté is thinner and even more prone to damage and loss of elasticity, it requires a different level of care and attention. 

The potent active ingredients in this new formula feature proprietary blends created to pinpoint the unique skin challenges these areas face, like faster aging, sagging, slack skin, discoloration and redness, and dryness. 

We like to think of it this way — we wouldn’t use hand cream as an eye cream because different products are specially formulated to achieve the best results possible for targeted areas.

Answer: This formula has both the ingredients and texture suited for the needs and concerns of the arm area. You can start with a smaller amount of product if desired, and make sure to massage it into the skin in circular motions for best results.

Don't panic! Carriers sometimes mark packages as delivered prematurely. Here are the steps to take:

1. Check with family members, roommates, or neighbors to see if someone collected the package on your behalf.

2. Examine your surrounding area, including parcel lockers or any secure area where deliveries are typically kept.

3. Wait 24-48 hours, as packages sometimes are marked as delivered before they arrive.

4. If the package is still missing, email support@gopurebeauty.com and provide details so we can investigate the status and assist you

Contact us within 48 hours of the delivery confirmation if your package is still unaccounted for. This will allow us to take prompt action and resolve the issue efficiently.

Give $15, get $15 when you tell a friend! The referral begins when you share your unique link with a skincare-loving bestie. You'll find your exclusive link under "Ways to Earn" when logged in to your rewards account. Friends who click the link will be directed to our website where they will be greeted with a welcome message and a special coupon code. They can redeem $15 off by spending a minimum of $39 USD on their first order. You'll be rewarded for every successful referral that uses the special code.

If you haven't received your digital gift card within an hour after purchase, please follow these steps:

1. Check your inbox for an email containing the digital gift card. It may sometimes take a little longer than expected to arrive.
2. Look in your spam or junk email folder, as emails can sometimes be filtered there by mistake.
3. If you still cannot locate the email, contact our customer support, and we will resend the digital gift card to you.

Our team is always ready to assist you should you need any further help regarding your digital gift card.

Answer: We use witch hazel, which can be considered an astringen,t which can help with the appearance of the pores,

Answer: While our AHA Peel is meant to be left on the skin to deliver the best results, if you have sensitive skin, you can apply it like a mask and remove it after 15-20 minutes.

Answer: All skin types can use the Refine It! 2% BHA Liquid Exfoliant. This exfoliant is meant to diminish the appearance of bumpy skin texture, large and clogged pores, excess shine, breakouts, and skin discoloration. As a result, oily and combination skin types might find this ideal.

Answer: Yes, the Dramatically Dewy Serum is safe to use when pregnant. However, we always recommend discussing this with your doctor if you have any concerns.

Answer: Niacinamide is a very safe and stable ingredient. Some people may have temporary flushing, but this is normal. Our Niacinamide was formulated to safely pair with other goPure products. If you have concerns about a possible allergy, please test a small patch on your skin first and consult your physician if any unexpected irritation or side effects occur.

Answer:

The Anti Wrinkle Moisturizer is ideal for normal to dry skin types, and it has a richer texture when compared to the Brilliant Barrier Water Cream, which is more bouncy and gel-like. The Anti Wrinkle Moisturizer targets wrinkles, fine lines, and sagging skin to reveal a youthful appearance. 

The Brilliant Barrier Water Cream is a lighter weight, more hydrating moisturizer option for normal, oily, and combination skin. It contains B vitamins like Niacinamide, ceramides, and pre+postbiotics. It helps support the skin barrier and biome, refines the look of pores, and protects the skin from external aggressors like pollution.

Answer: While too much eye cream may not clog your pores, the skin around the eyes is thin and delicate, so it's important to use the recommended amount for proper absorption.

Answer: Yes! Sun care is important for everyone, so we made this formula with all skin types (and tones!) in mind. It's even well-suited for those with sensitive skin, too.

Answer: Yes. Vitamin C can make your skin more sensitive to UV exposure, so it's extremely important to end your daytime routine with SPF 30 or higher.

Answer: Applying the Sculpt and Tone Arm Cream 2x per day should be sufficient to achieve the clinically tested results.  You can reapply after physical activity or sweating if desired.

We accept the following:

1. Visa, Mastercard, American Express, Discover, UnionPay, JCB, and Elo

2. Shop Pay

3. PayPal

4. Afterpay

Answer: We recommend using the Wake Up Radiant AHA Peel in your evening routine, 1-3 times per week.

Answer: While retinol can be used with exfoliating acids in some circumstances, we do not recommend doing so as it could potentially lead to irritation.

Answer: The Dramatically Dewy Serum is designed to provide your skin with a healthy and radiant glow. While it does aim to enhance the natural luminosity and hydration of your skin, it shouldn't necessarily make your face look overly shiny or oily. The serum is formulated to strike a balance between hydration and radiance without crossing into a greasy or oily appearance. However, individual results may vary, which is why we have the 60-day money-back guarantee.

Answer: Yes, our Niacinamide Serum is great for all skin types (even sensitive and acne-prone skin) and can safely be used twice daily. If using during the day, please finish with an SPF of 30+.

Answer: Our skin has a natural microbiome that is very important for the overall health of our skin. This cream has pre- and postbiotics to support our skin's natural biome & keep it in balance. The helps improve skin redness and irritation, calms the look of breakouts, and helps visibly protect the skin from external aggressors like pollution and free radicals.

Answer: The Advanced Repair Eye Cream can be used at any age for anyone looking for a more visibly hydrated eye area.

Answer: Our commitment to being clean means you'll never find any toxic or unsafe ingredients in any of our formulas, including this SPF. This clean sunscreen follows our strict internal product standards and doesn't contain any ingredients from our "no list." You can find the ingredients that we DO NOT have in our products we labeled as the "dirty 6" here - https://gopurebeauty.com/pages/gopure-ingredients

Answer: We recommend gently pressing this product into your face, neck, and décolleté for the best application technique.

Answer: The arm cream is designed to smooth the look of texture, firm the appearance of crepey skin, and lift the look of sagging skin in the upper arm area. This is a cosmetic product so visible cosmetic effects should last with continued use. So stay consistent!

Answer: After cleansing and toning the skin, apply a thin layer of the Wake Up Radiant AHA Peel. Allow it to dry completely before finishing with your moisturizer.

Answer: Our Dramatically Dewy Serum offers dynamic hydration power, but the formula is not necessarily designed to fade the appearance of hyperpigmentation. For dark spots and uneven skin, we recommend using our potent Vitamin C-powered products, like our serums and Power Treatment. 

Answer: The Niacinamide Serum will help reduce the look of pigmentation problems, wrinkles, fine lines, acne, large pores, and redness. It can also balance the look of excess oil and shine. It is the only serum we have that's especially great for oily or combination skin.

Answer: Yes, you can!

Answer: Yes, you can use the Advanced Repair Eye Cream while pregnant or breastfeeding. However, please consult your physician if you have any concerns before using.

Answer: Our sunscreen is a reliable 25% zinc oxide mineral formula, with SPF 40 and PA +++.

Answer: Please avoid getting this treatment on your eyelids or too close to the eye area.

Answer: While our Arm Cream can be applied to the thighs, please note that the formula is specifically designed and tested for the arms, so the results on the thighs may not be as prominent. We always recommend following the intended use for optimal results.

We fully understand and appreciate your preference for speaking with a real person. We recognize the value and importance of personal interaction, especially when addressing your inquiries or concerns.

Please note that our phone support team is currently experiencing a high volume of calls. As a result, we kindly request that you allow up to 2 business days for one of our representatives to respond to your message. 

If you prefer a more immediate response, we recommend exploring our online ordering system or contacting our customer support via email at support@gopurebeauty.com or live chat. These channels are available and can provide you with real-time assistance.

Answer: Yes! The Dramatically Dewy Serum works well in exfoliation routines and can help deliver lasting hydration while supporting your skin's barrier function.

Answer: Niacinimide is an excellent booster ingredient, and it plays very well with other active ingredients and antioxidants, and can even reduce possible irritation. It's meant to fit flawlessly into your skincare routine vs. replacing other serums and products.

Answer: We recommend using this cream outside of the orbital bone area.

Answer: A little of our potent formula goes a long way! We recommend using 1/2 a pea-sized amount split between both eyes for best results.

Answer: Iron Oxides give the sunscreen a universal tint that works for all skin tones. The addition of iron oxides may enhance the benefits for those who struggle with melasma or are more prone to hyperpigmentation (especially those with darker skin). They give your sunscreen a boost!

Answer: You can use this versatile treatment on either slightly damp or dry skin!

Answer: We always recommend you consult with your physician to determine what is suitable and safe for you. While we do not have reason to believe this would be unsafe, we cannot give medical advice.

Answer: Skincare technology is constantly evolving! At goPure, we strive to have the most effective, cleanest skincare with the most innovative ingredients. This is the next generation of goPure hydration boosting and barrier-supportive skincare. We wanted to cover all bases and include a more well-rounded Hyaluronic Acid in our lineup (3 types: low, medium, high molecular weight).

Answer: Think of a booster as a skincare supercharger. It’s a more concentrated formula than your traditional skin care products and is designed to enhance the effects of other products in your routine and get you faster and more dramatic results. The best part about boosters is that they’re formulated to target specific concerns while playing well with other ingredients. Boosters let you customize your routine to get the exact results you’re looking for.

Answer: Yes! Our Water Cream pairs really well with retinol routines.

Answer: Our Advanced Repair Eye Cream was specially formulated to be used around the delicate eye area only. The thin skin around our eyes has different needs and concerns from the rest of our face. It is important to use products developed for each area of the face as directed.

Answer: Zinc Oxide is an ideal UV filter for oily skin types as it can help absorb excess oil and calm the look of inflammation and breakouts. This sunscreen does have a more moisturizing base, so very oily skin types might find this formulation to feel heavier on oily areas.

Answer: For the best results, we recommend applying after cleansing and toning.

Answer: This is a cosmetic product, so visible cosmetic effects should last with continued use. So stay consistent!

Answer: The serum's unique humectants (skin hydrators) and emollients (moisturizers) combine for a luxurious product texture and milky appearance. It's like liquid silk for the skin!

Answer: We recommend applying your eye cream to clean skin after your serums but before your moisturizer.

Answer: We've elevated our formula to SPF 40, while many skincare brands use 30. Dermatologists recommend using sunscreen with an SPF of at least 30, which blocks 97% of the sun's UVB rays. While higher-number SPFs block slightly more of the sun's UVB rays, no sunscreen blocks rays 100%. With our SPF 40+++ formula, your skin will be protected and look perfected, too.

Answer: This oil is the perfect targeted treatment to incorporate 2-3 times per week in your routine and can be increased up to daily use.

Answer: Everyone's skin is different. So the arm cream absorbs differently on each person. I would suggest using a little bit less than you are used to. Additionally, you can warm up your hands and ensure a thinner layer is used on your arms.

Answer: Yes, our Dramatically Dewy Serum is perfectly safe to use both morning and evening; however, it's not necessary. Use it whenever you find it fits best in your routine.

Answer: Yes, our Advanced Repair Eye Cream is suitable for all skin types.

Answer: Our sunscreen is more moisturizing upon initial application, but it melts into the skin and leaves a glow.

Answer: While all of our vitamin C products are formulated to brighten and even the look of skin, this transformative formula taps into the highly stable and effective oil-based ATIP (Ascorbyl Tetraisopalmitate). It is easy to tolerate and is paired with squalane and a botanical complex that specifically targets stubborn dark spots & skin discoloration. It offers added benefits to support your skin’s barrier and enhance your glow factor. It compliments your existing vitamin C products if you'd like a boosted brightening effect around the clock.

Answer: Yes, to maximize your results, apply this serum to slightly damp skin.

Answer: Yes, our Advanced Repair Eye Cream is vegan and gluten-free.

Answer: Our sunscreen contains 25% Zinc Oxide.

Answer: Skincare does not stop at the jawline. Be sure to apply this treatment to the face, neck, and your delicate décolleté for best results.

Answer: Our Dramatically Dewy Serum is a hydration-boosting serum that has different benefits than other serums such as the Brighten & Even Serum or the Retinol Serum. This serum is unique, as it offers visibly improved hydration, barrier support, and moisturization. It's expertly formulated to complement your favorite goPure serums.

Answer: Definitely! This product is a wonderful complement to your retinol routine.

Answer: Pore clogging is really misunderstood. Mineral SPF formulas require emollients, so this product may not be non-comedogenic for some people's skin. However, your skin's reaction, including clogged pores, will just depend on your unique skin and your entire skincare routine. If you have concerns, we always recommend a patch test to see how your skin reacts.

Answer: For best results, we recommend applying the treatment directly onto the skin, either layered over or under your moisturizer.

Answer: Specifically formulated for the delicate area around the eyes, this cream visibly improves the three major eye concerns, including the look of wrinkles and fine lines, the appearance of puffiness, and the look of dark circles. With four specifically proven active ingredients, this is one of the most intensive restorative formulas on the market today.

Answer: While mineral sunscreen, including ours, is considered safe for all ages to use, this formula was designed with adult skin in mind. It provides a glowy, luminous look and ultimate protection. We recommend consulting your physician first to see if our clean, safe formula is right for your child.

Answer: Simply press 2-4 drops of oil around the face, neck, and décolleté for a brighter, more even, and radiant-looking complexion.

Answer: Putting this cream in the fridge can be cooling on the skin, but it can also change the consistency of the product and make it thicker. Please refrigerate at your discretion.

Answer: Our SPF will not oxidize; this is a very sheer universal tint.

Answer: This treatment can be used day or night, but certain skin types may prefer this product's texture in the evening.

Answer: Yes, you can use this cream with our Rose Quartz Roller to help the product absorb into the skin and to create a soothing, spa-like experience at home.

Answer: Our sunscreen is silicone-free.

Answer: 30%

Answer: Yes, our SPF is vegan.

Answer: Yes, you can!

Answer: While this formula was designed to give your face the ultimate glow factor, it's also perfectly safe and effective as a full-body SPF. So feel free to enhance your all-over glow!

Answer: While vitamin c skincare does not have the same photosensitivity concerns as retinol, there is always the need for SPF daily. Some people may have more photosensitivity when using potent vitamin c products.

Answer: Unlike traditional makeup formulas that come in a variety of shades, our SPF melts into all skin tones with no white cast. It offers universal sheer coverage for a glowy look on any complexion.

Answer: With regular use, this formulation can diminish the look of various forms of skin discoloration.

Answer: Our commitment to clean beauty means you’ll never find toxic or unsafe ingredients in any of our formulas, including this SPF. This sunscreen meets our strict internal product standards and contains none of the ingredients on our 'no list.' To see the six ingredients we avoid—our 'Dirty 6'—visit this page.

Answer: The Tretinoin shouldn't diminish the impact of the oil. Just always make sure your skin stays happy, pairing the two.

Answer: Give your sunscreen about 15 minutes to absorb and set for best results when applying makeup. This multitasking formula goes on with a more moisturizing feel, but sets very nicely. It's a wonderful protective primer for under your makeup!

Answer: Unlike traditional makeup formulas that come in a variety of shades, our SPF melts into all skin tones with no white cast. It offers universal sheer coverage for a glowy look on any complexion.

Answer: Our sunscreen has a creamy, non-tacky formulation. When layering skincare products, several factors can affect the final texture. We recommend allowing each product to fully absorb before applying your sunscreen and massaging the sunscreen thoroughly into the skin for optimal absorption.

Answer: Yes, whether you're indoors or outdoors, it is recommended to wear sunscreen during the day, all year round, as we can still be exposed to incidental UVA and UVB radiation that can damage our skin.

Answer: To properly protect your face from harmful UV rays, we recommend using 1/4-1/2 tsp. of the Glow Pure Tinted Mineral Sunscreen SPF to cover your face and neck.

Answer: Yes, you can use the Glow Pure Tinted Mineral Sunscreen SPF at night, but as there are no UV rays when the sun is down, we do not recommend doing so.

Answer: Based on our recommended use, we estimate that one tube of sunscreen should last approximately 30 days. However, individual usage of the product may impact this estimate.

Answer: While mineral sunscreen, including ours, is considered safe for all ages to use, this formula was designed with adult skin in mind. It provides a glowy, luminous look and ultimate protection. We recommend consulting your physician first to see if our clean, safe formula is right for your child.

Answer: Yes, the formula for our Glow Pure Tinted Mineral Sunscreen SPF is reef-safe.

Answer: No, you do not. You can simply reapply over the top of what is on your skin.

Answer: Yes, it is!

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