Your complete satisfaction is of utmost importance to us! If you have any questions or concerns please contact us at the contact information listed below:
PHONE (Toll Free) - 1-800-925-4232
Monday- Friday: 9:00am - 4pm PST.
If you reach our support outside of those hours please leave us a message and we will return your call as soon as we are back in the office!
CHAT SUPPORT
Our chat function is available for you 24/7, should you need your request to be answered immediately.
TEXT SUPPORT
Don't feel like waiting on the phone line?
Text us at 818-276-9271 and we'll help you out! We are available 24/7 for our U.S., Canada and UK customers.
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SHIPPING INFORMATION:
FREE Shipping for all U.S. Orders over $59
For orders under $59 Standard U.S. Shipping is only $4.99
Your order will ship within 24 business hours after you place your order. For the most part - orders placed by 1pm EST will ship the same day. Orders placed after 1pm EST on Friday will ship on Monday morning.
We ship from Indiana so your standard delivery time is 1-7 days after you place your order, depending on where in the U.S. you are located.
We also offer the following shipping options if you prefer them at a discounted rate:
UPS Ground (1-7 days after order ships)
UPS 3 Day Shipping (3 days after order ships.)
UPS 2 Day Air (2 days after order ships.)
UPS Next Day Air (1 day after order ships.)
For orders outside the U.S. we currently offer low DHL Rates for Canada and U.S. Postal Service shipping rates to other countries.
PAYMENT INFORMATION
We currently accept Visa, Mastercard, American Express, Discover, and Paypal.
Your Payment information is 100% Safe and Secure. We use secure SSL and Paypal for credit card processing - both 100% PCI Compliant Companies and we GUARANTEE The safety of your information when shopping online.
Your Email and Other Information: We HATE Spam and we will never give out, rent, sell your email address or other information. (Your credit card information is not even stored by us at all). You can be certain when shopping with goPure that your information is 100% safe and secure.
100% SATISFACTION GUARANTEE:
At goPure we believe that if our clients are not 100% blown away by goPure products then we haven't earned your money. You work hard for your money and deserve only the best products in return. Because of this we have in a 100% 60 Day Satisfaction Guarantee. What that means is that if you are not 100% Happy with your results and with your products after trying them for 60 Days we will simply return your money to you to 100% (including shipping). There is zero risk for you to try goPure - so give us a try!